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Explore our Annual Report

Operational excellence

Delivering in fast-moving markets in a sustainbility-conscious world

Our unwavering focus on operational optimization is a direct response to our customers’ requirements to get their products to market as quickly as possible. This applies to everything from product and service design to manufacturing, customer delivery, and through-life support.

Delivering our products with short lead times is essential - even when operating in a pandemic with supply chains facing extraordinary and ever-changing challenges. In 2020, we maintained an exceptional level of delivery reliability with more than 95% of orders with customers on the confirmed delivery date.

Rigorous quality assurance is a critical part of our drive for operational excellence. Our processes are periodically audited, and we regularly review our partners and suppliers to ensure every area of our operations is as robust, efficient, and sustainable as possible.

We work in fast-moving markets in a sustainability-conscious world. This means we must fine-tune every process in our business while ensuring we are operating in an ethical and environmentally responsible way.